INDEPENDENT HOTEL EVALUATIONS

Terms & Conditions

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Please note that all terms can be varied to suit individual clients needs. The following is for guide purposes only but will be legally binding if no alternative conditions are requested and agreed.

PAYMENT

An invoice will be issued with the Report. Payment is due within 30 days of the invoice date. An interest charge of 2% will be added each day for late payment. The hotel and the engaging client will be held jointly and severally liable in the event of non-payment.

COPYRIGHT

Copyright remains with Solution Management Ltd at all times. Up to five consecutive words may be used in advertising without further permission or payment. Thereafter, please contact Solution Management and we will gladly consider your request.

CANCELLATION (See Below)

No cancellation fee will be levied if agreed work is cancelled 4 working weeks or more ahead of the scheduled date(s).

30% of the fee will be charged if cancellation occurs between 4 working weeks and 1 working week of the scheduled date(s).

The full fee will be charged if cancellation occurs less than 1 working week before the scheduled date(s).

Work may be rescheduled by agreement, prior to the scheduled date(s). Under these circumstances the cancellation fee will be waived.

LEGAL

Solution Management is a Scottish based company; therefore, contracts will be subject to Scottish Law and subject to the exclusive jurisdiction of the Scottish courts.

Please Note - Changes to T&C for 2003

Forthwith and for the remainder of 2003, Solution Management has decided to change its cancellation terms in favour of the client. NO cancellation charges are payable providing we are informed at least 24 hours in advance, you re-book for a later date, and we have agreed the cancellation. This cancellation can be made by telephone or email as well as by letter. Our mobile number is 07771 610881. This change has been made to allow the hotel to take advantage of late booking guests and is, therefore, particularly advantageous to smaller establishments who may prefer not to lose the revenue from such bookings.